Chapter 1: The IT Experience

Once upon a time, I found myself immersed in the world of IT. My passion for technology and desire to assist others drove me to this field.

Although I have since moved on from IT, my enthusiasm for technology and helping others remains intact.

Welcome to Day 14 of 66 Write, where I aim to share insights on self-help and the hidden secrets of your IT professionals. This piece isn't intended to draw comparisons between my past experiences and the beloved show The IT Crowd, though I can't deny the similarities are plentiful.

The focus of this article is to address a common struggle: the challenges many face with technology both at work and at home. Often, your IT department might not be the best source for the basic knowledge you require, leading to frustration.

My goal here is to streamline your tech experience and perhaps even bring a smile to your face while you learn about the everyday tech tools you use.

I've considered creating a series of articles that delve into various aspects of your IT requirements. I aim to tackle questions that many might hesitate to ask, such as how to check if a device is powered on, ensuring it's plugged in, verifying that updates have been applied, and identifying your computer and operating system.

I want to tailor these articles to meet the needs of 2023, so please feel free to share your questions in the comments!

As for printers, I’m still figuring out how to approach that topic, having previously expressed my intense dislike for them.

Whether you're based in an office or working remotely, your company has likely provided you with essential tools for productivity. Typically, you should have:

• A computer
• A monitor or display
• A keyboard
• A mouse

However, there are additional tools that can enhance your setup, including:

• Monitor stands
• Ergonomic equipment
• Extra displays
• Adequate lighting and decor
• Webcams
• Microphones, depending on your role

I plan to offer straightforward guides on these tools in the upcoming weeks, so keep an eye out for Professor Malcolm's insights into the digital world.

Thanks for stopping by, and I'll catch you tomorrow!

And yes, if you’re wondering, I am indeed looking for content ideas to fill the next couple of months!